Sporadic Errors Across Platform

Incident Report for Checkr

Resolved

The ongoing impact of this incident has been resolved. Please contact Checkr Customer Support if you encounter any further issues.
Posted Feb 13, 2021 - 00:54 UTC

Monitoring

Our team believes that we have fixed the issue. We're going to be watching our logs for any further errors.
Posted Feb 13, 2021 - 00:30 UTC

Update

We are still working on a fix for this issue. We'll be back in 30 minutes or sooner with an update.
Posted Feb 13, 2021 - 00:27 UTC

Identified

We are aware of the source of the issue and are working on applying a fix.
Posted Feb 13, 2021 - 00:02 UTC

Investigating

We are currently looking into errors across our platform including our dashboard and API. We'll provide an update once we know more.
Posted Feb 12, 2021 - 23:58 UTC
This incident affected: API, Apply page, Candidate Portal, and Client Dashboard.
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