Checkr Status

All Systems Operational

API Operational

Webhooks Operational

Apply page Operational

Candidate Portal Operational

Client Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

Candidate Creation Returning 400 Status Code

Resolved - The fix we deployed appears to have immediately resolved the issue. Candidates should now be created successfully and any failed candidate creation attempts made between 12:00 - 14:40 PT that received a 400 error with an "email is missing" error should be retried. As always, please contact our Customer Support team for any further questions or concerns: https://help.checkr.com/hc/en-us/requests/new
Jul 30, 21:54 UTC

Identified - We've identified the source of the issue and are deploying a fix now.
Jul 30, 21:46 UTC

Investigating - Our team is looking into a partial outage impacting candidate creation for partners (ATS, HRIS, etc). We'll update this incident as we discover the root cause and work towards a fix.
Jul 30, 21:35 UTC

Jul 29, 2020

Intermittent Errors Ordering Reports

Resolved - Our fix appears to have resolved the issue. Please attempt to clear your browser cache and log in/out if you are still seeing error messages. As well, our Customer Support team is ready to help: https://help.checkr.com/hc/en-us/requests/new
Jul 29, 22:36 UTC

Monitoring - We've implemented a fix and are observing for any lingering issues.
Jul 29, 22:27 UTC

Identified - We've identified the root cause of the issues and are deploying a fix now. Only ordering through the dashboard was impacted by this incident.
Jul 29, 22:09 UTC

Investigating - We are aware of an issue impacting the ability to order reports in certain circumstances.
Jul 29, 22:06 UTC

Unable to View Reports with Health Screenings

Resolved - Reports with health screenings appear to be visible again. If you continue to experience issues, please reach out to our Customer Support team: https://help.checkr.com/hc/en-us/requests/new
Jul 29, 21:40 UTC

Monitoring - We've deployed a fix and are watching for any anomalies.
Jul 29, 21:34 UTC

Identified - We've identified the source of the issue and are looking into potential solutions now.
Jul 29, 21:28 UTC

Investigating - We're aware of an issue impacting the availability and visibility of reports which contain health screenings and are looking into it now.
Jul 29, 21:24 UTC