Outage of dashboard, candidate portal and other frontend services
Monitoring - We are starting to see recovery of all services. If you continue to experience issues with authentication, please clear your browser cache and retry.
Nov 18, 2025 - 14:49 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 2025 - 14:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 2025 - 14:21 UTC
Update - We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, APIs and webhooks due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures.

Report creation is impacted and customers may also experience increased Turn Around Times.
Nov 18, 2025 - 14:20 UTC
Update - We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, and APIs due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures.

Customers may also experience increased Turn Around Times for reports.
Nov 18, 2025 - 13:36 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 13:11 UTC
Update - Checkr's dashboard, candidate portal, apply flow, other frontend services and APIs are experiencing intermittent issues, with many login authorizations and API requests failing due to issues with the underlying upstream content delivery provider.
Nov 18, 2025 - 13:09 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 13:00 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:30 UTC
Investigating - Checkr is experiencing an outage of our dashboard, candidate portal, apply flow and other frontend services due to issues with the underlying upstream content delivery provider.
Nov 18, 2025 - 12:29 UTC
API Major Outage
Webhooks Major Outage
Apply page Major Outage
Candidate Portal ? Major Outage
Client Dashboard ? Major Outage
Data Source ? Operational
Integrations Degraded Performance
Bullhorn Degraded Performance
Workday Degraded Performance
iCIMS Degraded Performance
SAP SuccessFactors Degraded Performance
SmartRecruiters Degraded Performance
iCIMS Prime Degraded Performance
Taleo Enterprise Degraded Performance
UKG Pro Degraded Performance
UKG Ready Degraded Performance
Oracle Recruiting Cloud Degraded Performance
Ceredian Dayforce Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 18, 2025

Unresolved incident: Outage of dashboard, candidate portal and other frontend services.

Nov 17, 2025

No incidents reported.

Nov 16, 2025
Planned database maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 UTC
Scheduled - Please note that the turnaround time for all Background Check reports will be impacted.
Oct 8, 19:02 UTC
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Subset of Continuous MVR un-enrollments are unsuccessful
Resolved - This incident has been resolved.
Nov 11, 00:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 22:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 10, 21:11 UTC
Investigating - We are currently aware of an issue with a subset of continuous MVR un-enrollments failing at this time. Our team is actively working to investigate the issue.
Nov 10, 20:59 UTC
Nov 10, 2025
Background check invitation emails may not be delivered for some EU customers.
Resolved - This incident has been resolved.
Nov 10, 21:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 10, 18:08 UTC
Update - We are continuing to investigate this issue.
Nov 10, 17:30 UTC
Update - We are continuing to investigate this issue.
Nov 10, 16:43 UTC
Investigating - We are currently investigating this issue.
Nov 10, 15:40 UTC
Nov 9, 2025
Delay in Completion of Federal Criminal Searches During Vendor Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 8, 01:56 UTC
Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Federal Criminal Searches are experiencing delays in completing
Resolved - This incident has been resolved.
Nov 6, 01:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 00:52 UTC
Update - We are continuing to investigate this issue.
Nov 6, 00:21 UTC
Investigating - We are currently investigating this issue.
Nov 6, 00:16 UTC
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

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