All Systems Operational
API Operational
Webhooks Operational
Apply page Operational
Candidate Portal ? Operational
Client Dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - The fix we deployed appears to have immediately resolved the issue. Candidates should now be created successfully and any failed candidate creation attempts made between 12:00 - 14:40 PT that received a 400 error with an "email is missing" error should be retried. As always, please contact our Customer Support team for any further questions or concerns: https://help.checkr.com/hc/en-us/requests/new
Jul 30, 21:54 UTC
Identified - We've identified the source of the issue and are deploying a fix now.
Jul 30, 21:46 UTC
Investigating - Our team is looking into a partial outage impacting candidate creation for partners (ATS, HRIS, etc). We'll update this incident as we discover the root cause and work towards a fix.
Jul 30, 21:35 UTC
Jul 29, 2020
Resolved - Our fix appears to have resolved the issue. Please attempt to clear your browser cache and log in/out if you are still seeing error messages. As well, our Customer Support team is ready to help: https://help.checkr.com/hc/en-us/requests/new
Jul 29, 22:36 UTC
Monitoring - We've implemented a fix and are observing for any lingering issues.
Jul 29, 22:27 UTC
Identified - We've identified the root cause of the issues and are deploying a fix now. Only ordering through the dashboard was impacted by this incident.
Jul 29, 22:09 UTC
Investigating - We are aware of an issue impacting the ability to order reports in certain circumstances.
Jul 29, 22:06 UTC
Resolved - Reports with health screenings appear to be visible again. If you continue to experience issues, please reach out to our Customer Support team: https://help.checkr.com/hc/en-us/requests/new
Jul 29, 21:40 UTC
Monitoring - We've deployed a fix and are watching for any anomalies.
Jul 29, 21:34 UTC
Identified - We've identified the source of the issue and are looking into potential solutions now.
Jul 29, 21:28 UTC
Investigating - We're aware of an issue impacting the availability and visibility of reports which contain health screenings and are looking into it now.
Jul 29, 21:24 UTC