API v1/verification endpoint experiencing high error rate

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted May 10, 2023 - 20:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 10, 2023 - 19:08 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 18:58 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 18:57 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 18:56 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 18:50 UTC

Investigating

We are currently investigating this issue.
Posted May 10, 2023 - 18:30 UTC
This incident affected: API and Client Dashboard.