Increase in sitewide latency

Incident Report for Checkr

Resolved

This incident has been resolved.

Posted Dec 22, 2021 - 06:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 22, 2021 - 05:34 UTC

Identified

Our engineers have identified the issue and are working towards a resolution. Please note that candidates, invites, and reports are still being created, they just are appearing at a delayed rate in the dashboard.

Posted Dec 22, 2021 - 01:57 UTC

Update

We are continuing to investigate this issue.

Posted Dec 22, 2021 - 01:07 UTC

Investigating

We’re experiencing issues related to an unexpected increase in latency. A subset of users are impacted and our team is actively working to resolve this.

Posted Dec 21, 2021 - 23:15 UTC

This incident affected: Client Dashboard.