Degraded API & Dashboard Performance

Incident Report for Checkr

Resolved

All systems are operational.

Posted Sep 27, 2018 - 21:50 UTC

Update

Report operations have completed pending work and the API is fully operational. Search results in the dashboard do not yet have the latest results, and the indexer is catching up.

Posted Sep 27, 2018 - 19:37 UTC

Monitoring

The issue has been resolved. Report processing will be delayed temporarily while systems catch up.

Posted Sep 27, 2018 - 17:41 UTC

Identified

This issue has been identified and we are working on a resolution.

Posted Sep 27, 2018 - 16:32 UTC

Update

We are continuing to investigate this issue.

Posted Sep 27, 2018 - 15:46 UTC

Investigating

We are currently investigating this issue

Posted Sep 27, 2018 - 15:46 UTC

This incident affected: API and Client Dashboard.