Degraded API Performance Due to 500 Errors

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 17:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2025 - 16:56 UTC

Investigating

We are currently investigating this issue.
Posted Dec 18, 2025 - 16:40 UTC
This incident affected: API and Client Dashboard.