Ordering Reports Through Dashboard Not Working

Incident Report for Checkr

Resolved

We've deployed a fix for this issue and are confident that the issue is now resolved! 🎉

Please contact Checkr Customer Support if you're still encountering issues!
Posted Dec 04, 2020 - 18:55 UTC

Update

We're preparing to deploy a fix for this issue! We'll be back with an update shortly.
Posted Dec 04, 2020 - 18:41 UTC

Identified

We've located the root cause of the issue and are working on a fix now.
Posted Dec 04, 2020 - 18:20 UTC

Investigating

We are currently investigating reports of some users being unable to order reports through the dashboard. We're looking into a fix right now and we'll be back with an update soon.
Posted Dec 04, 2020 - 18:11 UTC
This incident affected: Client Dashboard.
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