Adverse Action Tab Not Displaying "Pending" Results

Incident Report for Checkr

Resolved

This issue has been fully resolved. Please contact us at clients@checkr.com if you have any questions or concerns!

Posted Mar 24, 2020 - 21:51 UTC

Monitoring

We've deployed a fix and results should be displaying as expected. We'll continue to observe for any issues.

Posted Mar 24, 2020 - 21:37 UTC

Identified

We've found the root cause of the issue and are working on implementing a fix now.

Posted Mar 24, 2020 - 20:36 UTC

Update

We're continuing to look into the root cause of this issue.

Posted Mar 24, 2020 - 19:57 UTC

Investigating

We are looking into an issue where candidates are not appearing when filtering by "Pending" in the Adverse Action tab.

Posted Mar 24, 2020 - 18:59 UTC

This incident affected: Client Dashboard.