MVR Rules Not Appearing On Dashboard

Incident Report for Checkr

Resolved

We've resolved this issue! If you have any follow-up questions or are still experience issues, please contact Checkr Customer Support.

Posted Dec 09, 2020 - 00:28 UTC

Update

We're still working on implementing a fix for this issue. We'll be back with an update soon.

Posted Dec 08, 2020 - 23:50 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 08, 2020 - 23:10 UTC

Investigating

We're currently investigating an issue that is causing MVR rules to not display on reports. MVR rules do appear to be applied to reports, they just aren't appearing in the UI. We'll provide an update shortly.

Posted Dec 08, 2020 - 22:32 UTC

This incident affected: Client Dashboard.