Increased latency in customer dashboard and elevated errors in candidate portal

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Oct 20, 2023 - 18:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2023 - 17:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2023 - 17:43 UTC

Investigating

We are currently investigating this issue.
Posted Oct 20, 2023 - 17:32 UTC
This incident affected: Candidate Portal and Client Dashboard.