Account Creation Not Working

Incident Report for Checkr

Resolved

This incident has been resolved.

Posted Sep 28, 2021 - 17:08 UTC

Monitoring

We believe the issue has been fixed and are observing our logs to ensure the errors have subsided.

Posted Sep 28, 2021 - 16:28 UTC

Investigating

We have detected errors when attempting to create accounts through our API. Users attempting to POST to the /accounts endpoint will receive a 500 error.

Posted Sep 28, 2021 - 16:06 UTC

This incident affected: API.