Outage in portions of the API and customer dashboard, delays in report completion

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Jan 30, 2025 - 00:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2025 - 21:50 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 29, 2025 - 21:04 UTC

Investigating

We are currently investigating this issue.
Posted Jan 29, 2025 - 20:54 UTC
This incident affected: API and Client Dashboard.