Subset of Continuous MVR un-enrollments are unsuccessful

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Nov 11, 2025 - 00:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2025 - 22:58 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 10, 2025 - 21:11 UTC

Investigating

We are currently aware of an issue with a subset of continuous MVR un-enrollments failing at this time. Our team is actively working to investigate the issue.
Posted Nov 10, 2025 - 20:59 UTC
This incident affected: API and Client Dashboard.