Background check invitation emails may not be delivered for some EU customers.

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Nov 10, 2025 - 21:50 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 10, 2025 - 18:08 UTC

Update

We are continuing to investigate this issue.
Posted Nov 10, 2025 - 17:30 UTC

Update

We are continuing to investigate this issue.
Posted Nov 10, 2025 - 16:43 UTC

Investigating

We are currently investigating this issue.
Posted Nov 10, 2025 - 15:40 UTC
This incident affected: API and Client Dashboard.