Unable to View Reports with Health Screenings

Incident Report for Checkr

Resolved

Reports with health screenings appear to be visible again. If you continue to experience issues, please reach out to our Customer Support team: https://help.checkr.com/hc/en-us/requests/new

Posted Jul 29, 2020 - 21:40 UTC

Monitoring

We've deployed a fix and are watching for any anomalies.

Posted Jul 29, 2020 - 21:34 UTC

Identified

We've identified the source of the issue and are looking into potential solutions now.

Posted Jul 29, 2020 - 21:28 UTC

Investigating

We're aware of an issue impacting the availability and visibility of reports which contain health screenings and are looking into it now.

Posted Jul 29, 2020 - 21:24 UTC

This incident affected: Candidate Portal and Client Dashboard.