We are currently experiencing an issue causing some customers to receive an unexpected One-Time Passcode (OTP) during login

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 20:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 20:37 UTC

Investigating

We are currently investigating this issue.
Posted Oct 29, 2025 - 20:36 UTC
This incident affected: Client Dashboard.