Increased API latency

Incident Report for Checkr

Resolved

This incident has been resolved.

Posted Mar 01, 2022 - 00:46 UTC

Identified

While we are seeing recovery of our systems, we are still experiencing delays with the processing of some screenings and reports, including MVR. We are continuing to work through the backlog of requests.

Posted Mar 01, 2022 - 00:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 01, 2022 - 00:08 UTC

Investigating

We are currently investigating this issue.

Posted Feb 28, 2022 - 23:39 UTC

This incident affected: API and Client Dashboard.