Checkr Dashboard, Candidate Portal and API are currently experiencing login/loading issues.

Incident Report for Checkr

Resolved

Testing is complete and all operations are functional.
Posted Jan 18, 2022 - 22:34 UTC

Update

At this time functionality is back to operational. We continue to monitor the situation and test.
Posted Jan 18, 2022 - 21:19 UTC

Monitoring

The configuration change has been reversed and we are monitoring and testing at this time.
Posted Jan 18, 2022 - 20:43 UTC

Identified

An infrastructure configuration change has been identified. Our team is working to update this and resolve the issue.
Posted Jan 18, 2022 - 20:36 UTC

Update

We are continuing to investigate this issue.
Posted Jan 18, 2022 - 20:31 UTC

Investigating

We are currently investigating this issue.
Posted Jan 18, 2022 - 20:27 UTC
This incident affected: API, Candidate Portal, and Client Dashboard.
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