Checkr Dashboard, Candidate Portal and API are currently experiencing login/loading issues.

Incident Report for Checkr

Resolved

Testing is complete and all operations are functional.

Posted Jan 18, 2022 - 22:34 UTC

Update

At this time functionality is back to operational. We continue to monitor the situation and test.

Posted Jan 18, 2022 - 21:19 UTC

Monitoring

The configuration change has been reversed and we are monitoring and testing at this time.

Posted Jan 18, 2022 - 20:43 UTC

Identified

An infrastructure configuration change has been identified. Our team is working to update this and resolve the issue.

Posted Jan 18, 2022 - 20:36 UTC

Update

We are continuing to investigate this issue.

Posted Jan 18, 2022 - 20:31 UTC

Investigating

We are currently investigating this issue.

Posted Jan 18, 2022 - 20:27 UTC

This incident affected: API, Candidate Portal, and Client Dashboard.