MVR Screenings Are Delayed

Incident Report for Checkr

Resolved

This issue has been resolved. Please reach out to our Customer Support team if you have any additional questions or concerns!

Posted Apr 17, 2021 - 01:01 UTC

Monitoring

A fix is in place and we're starting to see reports complete. We're continuing to work on any outliers and will update when we've completely resolved the issue.

Posted Apr 16, 2021 - 23:06 UTC

Update

We are still working on a fix for this issue. We'll provide another update shortly.

Posted Apr 16, 2021 - 22:32 UTC

Identified

We've identified the root cause of the issue and we working on implementing a fix.

Posted Apr 16, 2021 - 21:48 UTC

Investigating

At this time, reports with MVR screenings may not be completing. Our team is investigating the issue and we'll provide an update when we've identified the issue.

Posted Apr 16, 2021 - 21:34 UTC

This incident affected: Data Source.