Checkr Dashboard outage

Incident Report for Checkr

Resolved

This incident is now resolved.
Posted Oct 04, 2023 - 19:01 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 04, 2023 - 17:38 UTC

Monitoring

A fix was implemented and the Dashboard is functioning again. We are currently monitoring.
Posted Oct 04, 2023 - 17:35 UTC

Investigating

Checkr is currently experiencing elevated errors in Dashboard. Dashboard search not functioning, unable to log into candidate portal. Reports are not completing.
Posted Oct 04, 2023 - 17:21 UTC
This incident affected: API, Candidate Portal, and Client Dashboard.