The fix appears to have resolved all issues on the API and dashboard. Please attempt to clear your browser cache and log in/out if you are still seeing error messages. As well, our Customer Support team is ready to help: https://help.checkr.com/hc/en-us/requests/new
Posted Jul 28, 2020 - 20:39 UTC
Our fix has been implemented and we're continuing to monitor the API and dashboard for any lingering issues.
Posted Jul 28, 2020 - 20:32 UTC
We've located the source of the issue and are working to implement a fix. We believe the API may have also been impacted by this issue and have updated this incident to include it as such.