Add document uploads by candidates are currently blocked. All accounts

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Aug 30, 2023 - 03:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2023 - 02:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 30, 2023 - 02:00 UTC

Update

Add document uploads by candidates are currently blocked. All accounts
Posted Aug 30, 2023 - 01:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 30, 2023 - 01:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 30, 2023 - 00:10 UTC

Investigating

The service for uploads is experiencing an error that processes candidate file uploads. BGCs that do not require file uploads are not impacted. We are working with service provider to remediate the service.
Posted Aug 30, 2023 - 00:00 UTC
This incident affected: Apply page, Candidate Portal, and Client Dashboard.
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