Identity verification delays and errors

Incident Report for Checkr

Update

We are continuing to monitor for any further issues.
Posted Oct 15, 2026 - 23:17 UTC

Monitoring

Beginning at approximately 22:15 UTC on October 15, candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.
Posted Oct 15, 2026 - 23:08 UTC
This incident affects: Candidate Portal.