Delay in candidates appearing in Checkr dashboard

Incident Report for Checkr

Resolved

This incident has been resolved.

Posted Apr 07, 2023 - 04:56 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 07, 2023 - 03:25 UTC

Investigating

When creating new candidates or ordering new background checks, there is a delay before those records are searchable on the Checkr dashboard interface. We are currently investigating this issue.

Posted Apr 07, 2023 - 02:59 UTC

This incident affected: Client Dashboard.