Unable to retrieve some reports via both the Dashboard and API

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted Jan 28, 2025 - 17:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2025 - 14:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 28, 2025 - 14:40 UTC

Investigating

We are currently investigating this issue.
Posted Jan 28, 2025 - 14:30 UTC
This incident affected: API and Client Dashboard.