Federal Criminal Screenings Are Delayed

Incident Report for Checkr

Resolved

This incident has been resolved.

Posted Mar 01, 2021 - 20:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 01, 2021 - 20:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 01, 2021 - 18:41 UTC

Identified

We have been made aware of a provider outage that is delaying the completion of Federal Criminal screenings. Screenings ordered after 6:30 AM PT today are currently impacted. We'll provide an update when the provider has resolved the issue!

Posted Mar 01, 2021 - 18:33 UTC

This incident affected: API, Client Dashboard, and Data Source.