Degraded API & Dashboard Performance

Incident Report for Checkr

Resolved

This incident has been resolved. The issue was related to datastore latency and we will be following up with our cloud provider to prevent this from happening in the future.

Posted Jan 11, 2018 - 23:10 UTC

Monitoring

Errors have stopped, we are monitoring.

Posted Jan 11, 2018 - 23:04 UTC

Investigating

We are currently experiencing intermittent issues leading to requests timing out or failing for both our dashboard and API.

Posted Jan 11, 2018 - 22:53 UTC